| Customization: | Available |
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| After-sales Service: | 24 Hours Reaction |
| Warranty: | 12 Months |
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| PRODUCT TECHNICAL PARAMETERS | ||
| Net product weight | 34kg | |
| Product size | 840*1223*300mm | |
| Remote control distance | 150m | |
| Rolling brush length | 1200mm | |
| Water yield | 4L/min (Max. 8.5L/min) | |
| Brush rolling speed | 330r/min | |
| Battery parameter | 25.2V 25.6AH | |
| Battery type | Ternary lithium battery | |
| Equipment power supply | Battery life on full charge | |
| Charging time | ||
| Cleaning capacity | Cleaning efficiency | |
| Cleaning pollutant | ||
| Operating condition | Array inclination | |
| Type of power station | ||
| Component type | ||
| Working environment | Ambient temperature | |
| Class of protection | ||
| Operating period | ||
| Handling performance | Remote control operation | |
Reliable 24 Hours Online Support
Assured 12 Months Warranty Period
After-Sales Terms and Conditions
Warranty Policy
1.1 We provide a 12-month warranty from the date of purchase for all eligible products.
1.2 The warranty covers manufacturing defects and malfunctions under normal usage conditions.
1.3 The warranty does not cover damages caused by misuse, unauthorized repairs, accidents, or external factors such as water damage or fire.
Return and Exchange Policy
2.1 Customers may request a return or exchange within15 days of receiving the product, provided it is in its original condition, unused, and with all original packaging.
2.2 A valid proof of purchase is required for all return or exchange requests.
2.3 Shipping costs for returns or exchanges may be borne by the customer unless the product is defective or incorrectly shipped.
Refund Policy
3.1 Refunds will be processed once the returned item has been received and inspected.
3.2 Refunds will be issued via the original payment method within 10 business days.
3.3 Non-refundable items include customized products, perishable goods, and items marked as final sale.
Repair and Maintenance Services
4.1 If the product requires repair within the warranty period, we will provide free repair services or a replacement at our discretion.
4.2 Repairs outside the warranty period may be subject to service charges and replacement part costs.
Customer Support
5.1 For any after-sales inquiries, please contact our customer service team.
5.2 Our support team is available 12 working hours and 7 days,per week.
Limitation of Liability
6.1 Our liability is limited to the repair, replacement, or refund of the purchased product as outlined in this policy.
6.2 We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
Governing Law
7.1 These after-sales terms and conditions are governed by the laws of Consumer Rights Law
Wuxi Wanlv Intelligent Technology Co., Ltd. Wuxi Wanlv Intelligent Technology Co., Ltd. is a pioneer in photovoltaic cleaning equipment, strategically located in the Wuxi City Economic Development Zone within the Intelligent Manufacturing Industrial Park. Our expertise blends mechanical design acumen with rich solar panel cleaning experience, embodied in our brand, WanlvSunny. We are dedicated to delivering sustainable, customized solar panel cleaning solutions, enhanced by extensive service experience and a robust array of patented technologies.
Our relentless pursuit of product and service enhancement ensures that we meet and exceed the array of cleaning requirements our customers face. We are committed to continuously optimizing our solar module cleaning robot systems and cleaning technologies to provide tailored, flexible solutions. In addition, we offer a robust after-sales protection system, with immediate, responsive assistance available 24 hours a day to address any concerns and ensure peace of mind.
As the demand for photovoltaic power plants grows globally and domestically, Wanlv Intelligent aims to collaborate with our key partners to revolutionize new energy cleaning solutions. Our mission is to supply our business partners and associates with groundbreaking, comprehensive cleaning solutions and services, paving the way for a sustainable, mutually beneficial future.
1. Fast Response Time: We guarantee to respond to customer inquiries within 8 hours.
2. Technical Support Expertise: We tailor solutions to our customers' unique needs and assist in resolving technical challenges efficiently.
3. Competitive Pricing: We commit to never charging exorbitant prices. Instead, we offer a fair price based on multiple options, enabling our customers to make informed, cost-effective decisions that save both money and time.
4. Assurance of Premium-Quality Products: Every product undergoes rigorous testing prior to shipment. Should any issues arise, we pledge to respond within 2 hours and resolve them promptly.
5. Customization Options: We offer versatile customization to accommodate modifications based on your specific drawings or samples.
1.Q: Is the robot automatic or remote controlled? How to solve the water supply problem?
A: The machine can be remotely controlled up to 150 meters away. The water supply can be connected to a high-pressure cleaning pump to increase the pressure to improve the cleaning effect. Water tanks are prepared for roofs or water-scarce areas to solve the water supply problem.
2. Do I need Lithium Battery?
A: Yes, Two pieces of lithium battery could work for 4-5hours, it is portable and flexible to move upward and no limitation for the power supply.
3. Q: May I obtain some samples before the order?
A: Yes, we offer paid sample to meet all your need.
4. Q: What about your MOQ ?
A: For Solar panel cleaning robot the MOQ is 1 set
5. Can I use my brand or design the items?
A: Customized logo and design on mass production are available, however, authorization is required.
6. Q: What exactly is a delivery item?
A: Normally, sample orders are delivered by courier quickly, while mass manufacturing depends.
7. Q: What exactly is payment?
A: T/T, Online order, Paypal, etc.
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